CELTIC have sent out an email to Celtic supporters after a day of unrest on social media when it comes to the club’s handling of the virtual season ticket.
The club confirmed that EVERY season ticket holder will be given a pass which implies households with more than one season ticket will be given more than one.
However, the club fail to address any of the issues about the virtual pricing and that supporters will be charged the same for watching on TV as they would for going to the game.
Celtic cited harsh and unprecedented times in their email but I’m afraid that does not simply apply to them. Not offering any sort of loyalty bonus or lower rate for faithful season ticket holders when everybody is feeling the harsh reality of the current crisis.
Here is the full email sent to Celtic supporters on Tuesday evening:
Thank you for standing with us and renewing your 2020/21 Season Ticket.
We are about to embark on one of the most exciting seasons in our history, with the Scottish Premiership likely to return to action on Saturday, August 1, with the initial league games kicking off behind closed doors.
We are doing all we can to achieve 10 in a row and more – it means everything, but your support is crucial in making this a reality and that starts right now. We are asking you to stay with us every step of the way.
These are uncertain times for everyone and Celtic is in no way immune to these serious difficulties. We face huge challenges and we thank you for supporting us during this unprecedented period.
We all want to be back together at Celtic Park. We are working in circumstances completely outwith our control but are liaising closely with the Government and the SPFL to bring you back to Celtic Park sooner rather than later. We are making progress on this and it is our top priority.
Until then, we have secured specific broadcast rights from the SPFL and SKY in order to provide all 2020/21 Season Ticket holders with an exclusive Online Pass to Paradise through the addition of a Virtual Services element to your Season Ticket.
This will be an online platform built for our Season Ticket holders, to ensure you don’t miss a minute of the action from Celtic Park as you watch the champions safely from home whilst you cannot attend the match in person due to closed door or reduced capacity restrictions.
As announced, we have invested in a new service, engaging with highly-rated production company Sunset+Vine as we look ahead to bring you high quality, first-class sports coverage.
To be clear, any matches for which your Season Ticket is not valid for entry to Celtic Park because of closed door or reduced spectator capacity restrictions as a result of the Coronavirus pandemic will be included in the Virtual Services element of your Season Ticket.
Each Season Ticket holder will access this platform through a unique login that will be provided before the season begins.
As you are aware you have already renewed for the season ahead. Your investment in the club will not be taken for granted, and we thank you for your support.
Your updated terms and conditions have all the information on what your Season Ticket will cover.
It should also be mentioned that no mass email was sent out when the club set up the convoluted refund process for last seasons missed games.